![]() The transition is easier said than done for many people on Medicaid, some of whom lack regular access to internet, said Florida Policy Institute senior policy analyst and attorney Cindy Huddleston. Once people create a new account, the information from their old account should transfer.ĭCF posted a series of videos to its YouTube channel, on Thursday providing instructions on how to make an account, link an account and navigate the new system. In a Friday evening email, DCF Deputy Chief of Staff Mallory McManus said among other things that Tuesday’s overhaul will make it easier to upload documents and access the site on mobile platforms, allow people to reset and recover passwords through email and text, and provide a more efficient and secure system. A hearing is set for Tuesday, the same day this new portal goes into effect. DCF has said this shift was shaped by months of stakeholder feedback and pointed to the creation of a dedicated call center to assist those struggling with the change.Īn ongoing class-action lawsuit in Florida District Court accuses the state of failing to give adequate notification to people losing coverage, and failing to give them a shot at appealing. Though the updates will address some long-standing criticisms of the state’s system, critics say this change is abrupt, noting that many on government assistance do not have easy access to the internet and saying that Florida is not equipped to help people troubleshoot this process. In 2021, over 1 million also used cash public assistance or food stamps, according to state data. That will be the case for the over 5 million Floridians now on Medicaid, about one out of every four people in the state. In order to enter the revamped MyACCESS portal, users need to create a new account, and then use a phone or email to confirm their identity, a process known as two-factor authentication, each time they log in. The Florida Department of Children and Families on Tuesday is relaunching the website where people apply for and renew government assistance such as the Supplemental Nutrition Assistance Program - also known as food stamps - and Medicaid. ![]() Advocates say coming changes may do the opposite. ![]() Florida says it’s about to become easier to apply for and renew government assistance. ![]()
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